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BMW X5 and X6 Front Suspension Bolts May Loosen

NHTSA campaign 17V727000 · Reported Nov 17, 2017 · BMW of North America, LLC

high How serious is it? About this label

A suspension that is not performing correctly can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number17V727000
Reported to NHTSANov 17, 2017
ManufacturerBMW of North America, LLC
Part affectedSuspension
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some BMW X5 and X6 vehicles, the bolts that secure the front suspension may not have been tightened properly. Loose bolts can affect how the suspension performs.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your BMW dealer or BMW customer service at 1-800-525-7417.
3. Inspection and tightening of the suspension bolts is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V727000. More in how recalls work.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X5 recalls

All 42 X5 recalls

Official notice

Component
SUSPENSION
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 SAV, X5 M SAV, X6 SAV, and X6 M SAV vehicles. Bolts that secure the front suspension may not have been properly tightened.
Safety risk
Loose bolts can affect the performance of the suspension, thereby increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect and tighten the wishbone suspension bolts, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.