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BMW X5 and X6 front suspension bolts may be loose

NHTSA campaign 17V727000 · Reported 2017-11-17 · BMW of North America, LLC

high How serious is it? About this label

Serious, since loose suspension bolts can affect handling and lead to a crash; the notice does not tell owners to park the vehicle, but this is a quick fix worth doing promptly.

What's wrong, in plain English

Bolts that hold part of the front suspension in place may not have been tightened properly when the vehicle was built. The suspension is what keeps the wheels planted and controls how the vehicle steers and handles, so loose bolts can affect the way it behaves on the road and raise the chance of a crash. A dealer will check the suspension arm bolts and tighten them at no cost. The repair has been available since January 2018.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm recall 17V727000 applies. 2. Call your BMW dealer to have the bolts inspected and tightened, or reach BMW customer service at 1-800-525-7417. 3. The inspection and tightening are free of charge.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 SAV, X5 M SAV, X6 SAV, and X6 M SAV vehicles. Bolts that secure the front suspension may not have been properly tightened.
Safety risk
Loose bolts can affect the performance of the suspension, thereby increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect and tighten the wishbone suspension bolts, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.