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BMW X5 and X6 front suspension arm may break

NHTSA campaign 18V439000 · Reported 2018-06-28 · BMW of North America, LLC

critical How serious is it? About this label

Serious — a broken control arm means a sudden loss of handling and control; the notice does not tell owners to stop driving, but do not put this inspection off.

What's wrong, in plain English

A control arm is a metal arm that holds a front wheel in place and lets it move up and down with the road. On these SUVs, the bolt at one end of the front left control arm may not have been hardened properly when it was made. If that bolt fails, the arm can break. Losing a control arm while driving can make the vehicle swerve or go where you did not steer it. Dealers inspect the arm and replace it free if needed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Book a free inspection at a BMW dealer; they will replace the control arm at no charge if it is one of the bad ones.
3. Contact BMW customer service at 1-800-525-7417 with any questions.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X6 sDrive35i vehicles. The pivot bolt on the front lower-left control arm may not have been properly hardened, which may cause the control arm to break.
Safety risk
If the lower control arm breaks, vehicle handling and control can be affected, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect the lower-left control arms and replace if necessary, free of charge. The recall began July 11, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.