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BMW X6 rear control arms may break apart

NHTSA campaign 18V680000 · Reported 2018-09-28 · BMW of North America, LLC

high How serious is it? About this label

A broken suspension part can cause a sudden loss of control, which is very serious, though these vehicles were not yet in customers' hands when the recall was issued.

What's wrong, in plain English

On certain 2019 BMW X6 models, the bolts holding the rear upper control arms — the parts that keep the back wheels lined up and stable — may not have been hardened correctly when they were made. A weak bolt can let a rear control arm break. If that happens while you are driving, the back of the vehicle can suddenly feel loose and become hard to steer and control. All affected vehicles were still sitting on dealer lots, so no owner letters were mailed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm whether campaign 18V680000 applies to your X6.
2. Call a BMW dealer, or BMW customer service at 1-800-525-7417, to schedule the work.
3. The dealer will replace both rear upper control arms, free of charge.

Affected vehicles (1)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SUSPENSION:REAR
Summary
BMW of North America, LLC (BMW) is recalling certain 2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i and X6M vehicles. The rear upper control arm pivot bolts may have been improperly hardened, possibly causing the rear upper control arms to break.
Safety risk
If a rear upper control arm breaks, it can affect vehicle handling and control, increasing the risk of a crash.
Remedy
All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace both rear upper control arms, free of charge. The recall began September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.