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Cadillac CTS and other GM cars may lose power steering

NHTSA campaign 19V086000 · Reported 2019-02-07 · General Motors LLC

high How serious is it? About this label

Losing steering assist without warning is serious and can lead to a crash; the notice does not tell owners to stop driving, but be aware the steering could get heavy at any time until it is fixed.

What's wrong, in plain English

The electric system that helps you turn the steering wheel can stop working on these cars. If it does, the wheel does not lock up, but it suddenly becomes much heavier and harder to turn — most noticeably at low speeds, like parking, turning into a driveway, or pulling through an intersection. A driver caught off guard by the sudden extra effort may not steer where they intended. The dealer replaces the power steering gear assembly to correct it.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included. 2. Contact your GM dealer to schedule the repair, referring to recall number N182182760. 3. Have the power steering gear assembly replaced — the repair is free.

Affected vehicles (1)

2018 Cadillac CTS

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why Cadillac electric power steering assist fails, and what dealers replace · all 3 Cadillac recalls in this area

Official notice

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Safety risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.