Ford Fusion Energi High-Voltage Shock Risk

NHTSA campaign 19V099000 · Reported Feb 15, 2019 · Ford Motor Company

medium How serious is it? About this label

Contact with a high-voltage source increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V099000
Reported to NHTSA	Feb 15, 2019
Manufacturer	Ford Motor Company
Part affected	Hybrid Propulsion System
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Ford Fusion Energi hybrid vehicles may not fully protect people from coming into direct or indirect contact with the vehicle's high-voltage electrical components during normal driving. This means the parts of the vehicle that carry high voltage may not be shielded well enough, so there is a chance someone could accidentally touch or come near a high-voltage source while using the vehicle normally.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a dealer to schedule the repair, or call Ford customer service at 1-866-436-7332. 3. Dealers will install a protective cover over the high-voltage fuses, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V099000. More in how recalls work.

Affected vehicles (1)

2019 Ford Fusion Energi

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: HYBRID PROPULSION SYSTEM
Summary: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Safety risk: Potential contact with high voltage sources increases the risk of injury.
Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.