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BMW X7 lounge seat bolts may be under-tightened

NHTSA campaign 19V135000 · Reported 2019-02-27 · BMW of North America, LLC

medium How serious is it? About this label

The danger only shows up in a crash, and no affected vehicle was sold to the public, so dealers replaced the bolts before anyone drove these SUVs.

What's wrong, in plain English

BMW found that on some 2019 X7 SUVs ordered with the "business lounge seat" option, the bolts holding the seat mount to the vehicle may not have been tightened enough. Loose bolts mean the seat may not stay firmly anchored in a crash, so someone sitting there could be hurt more badly than they otherwise would be. None of these SUVs reached customers — they were held on dealer lots for the fix.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm whether your X7 is on the list.
2. If it is, contact your BMW dealer about campaign 19V135000 and arrange the seat bolt replacement.
3. The repair costs you nothing. BMW customer service: 1-800-525-7417.

Affected vehicles (1)

2019 BMW X7

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why BMW seats get recalled: weak welds, loose bolts, head restraints · all 9 BMW recalls in this area

Official notice

Component: SEATS
Summary: BMW of North America, LLC is recalling certain 2019 BMW X7 xDrive40i and X7 xDrive50i vehicles equipped with the "business lounge seat" option. The attachment bolts between the seat adapter and the vehicle may not have been properly tightened.
Safety risk: If the bolts were not properly tightened, in the event of a crash, the occupants may have an increased risk of injury.
Remedy: None of the affected vehicles have been sold and are quarantined on dealer lots. BMW dealers will replace the attachment bolts for the seat adapter, free of charge. The recall began on February 27, 2019. Owners may contact BMW's customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.