Porsche manual lacks clear child seat installation instructions

NHTSA campaign 19V875000 · Reported Dec 11, 2019 · Porsche Cars North America, Inc.

A child seat that is not installed properly increases the risk of injury to the person in it in the event of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V875000
Reported to NHTSA	Dec 11, 2019
Manufacturer	Porsche Cars North America, Inc.
Part affected	Equipment:other:owners/service/other Manual
Vehicles covered	3 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The owner's manual in these Porsche cars does not give enough detail about how to properly install a child restraint system, meaning a child safety seat. Federal rules covering child seat anchorages require clear instructions, and because the manual falls short, these cars do not meet that standard. Porsche is contacting owners, and dealers will provide a supplement to the owner's manual containing proper child seat installation instructions.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Porsche dealer to get the owner's manual supplement, or call Porsche customer service at 1-800-767-7243.
3. The supplement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V875000. More in how recalls work.

Affected vehicles (3)

2018 Porsche 911 GT3
2019 Porsche 911 GT2 RS
2019 Porsche 911 GT3

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche 911 GT3 recalls

Oct 25, 2023Porsche 911 Seat-Mounted Air Bags May Deploy Unnecessarilymedium
Jun 26, 2023Porsche 911 GT3 brake lights may confuse following driversmedium
Oct 25, 2022Porsche 911 GT3 Seat Belt Anchor Screw Loosehigh

Official notice

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2014 Cayman and Cayman S, 2014-2016 911 GT3, 2016 911 GT3 RS and 911 R, 2018 911 GT3 and 911 GT2 RS and 2019 911 GT3 RS, 911 GT3, and 911 GT2 RS vehicles. The Child Restraint System (CRS) instructions within the Owner's Manual may not provide enough specificity for proper installation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Safety risk: Improper CRS installation increases the risk of an injury to the occupant in the event of a crash.
Remedy: Porsche will notify owners, and dealers will provide a an Owner's Manual supplement with proper CRS installation instructions, free of charge. The recall began February 7, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKC0.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.