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Audi RS5 has wrong battery terminal cover installed

NHTSA campaign 20V760000 · Reported Dec 9, 2020 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

In a rear crash, this problem could prevent doors from opening from outside or the hazard lights from working, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V760000
Reported to NHTSA	Dec 9, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System:12v/24v/48v Battery
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some 2018-2019 Audi RS5 Coupe vehicles have an incorrect positive battery terminal cover installed. If the vehicle is in a rear crash, this can affect the 12-volt power supply, which could stop the doors from opening from outside or keep the hazard warning lights from working. Dealers will replace the terminal cover, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact an Audi dealer to have the battery terminal cover replaced. Audi customer service: 1-800-253-2834.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V760000. More in how recalls work.

Affected vehicles (2)

2018 Audi RS5
2019 Audi RS5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area

Other Audi RS5 recalls

Jan 26, 2022Audi rear axle alignment may not have been checkedmedium
Nov 10, 2021Audi passenger airbag may be switched off by faulty cablehigh
Apr 26, 2021Audi rear axle lock nut may breakhigh

Official notice

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Coupe vehicles. An incorrect positive battery terminal cover was installed.
Safety risk: In the event of a rear crash, the incorrect cover can cause the 12-volt power supply to be compromised, preventing the vehicle doors from being opened from the outside, or the hazard warning lights from functioning, increasing risk of injury.
Remedy: Audi will notify owners, and dealers will replace the positive terminal cover, free of charge. The recall began January 19, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 27i6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.