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Ford Escape Hybrid Engine Crankshaft Manufacturing Defect

NHTSA campaign 22V109000 · Reported Feb 24, 2022 · Ford Motor Company

critical How serious is it? About this label

Engine damage from this problem can cause the vehicle to stall or catch fire, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V109000
Reported to NHTSAFeb 24, 2022
ManufacturerFord Motor Company
Part affectedEngine And Engine Cooling:engine:hard Parts Internal/mechanical
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The engine crankshaft in some Ford Escape Hybrid vehicles may not have been made correctly. This manufacturing problem can lead to damage inside the engine over time. If the engine is damaged, it could cause the vehicle to stall while driving, or in some cases cause a fire. Dealers will inspect the crankshaft and replace the engine if it's found to be damaged.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer to schedule the repair (Ford customer service: 1-866-436-7332).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V109000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Summary
Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.
Safety risk
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the crankshaft and replace the engine, as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 2, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.