Ford Escape Hybrid crankshaft flaw risks engine damage, fire

NHTSA campaign 22V109000 · Reported 2022-02-24 · Ford Motor Company

critical How serious is it? About this label

This is among the more serious kinds of recall because engine damage can lead to a stall or a fire and therefore a crash or injury, so get the inspection done right away even though the notice does not order owners to stop driving.

What's wrong, in plain English

The crankshaft is the big spinning bar inside the engine that turns the pistons' motion into power for the wheels. On these hybrids, some crankshafts were made incorrectly. A faulty one can damage the engine from the inside. That damage can make the vehicle stall, and in some cases it can start a fire. Dealers will inspect the crankshaft and, if it is bad, replace the whole engine at no cost to you.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your 2021 Escape Hybrid is affected.
2. Call a Ford dealer, or Ford customer service at 1-866-436-7332 (recall 22S10), and get on the schedule.
3. Have the crankshaft inspected and the engine replaced if necessary — the repair is free.

Affected vehicles (1)

2021 Ford Escape Hybrid

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford oil leaks and engine failures: which models are recalled? · all 13 Ford recalls in this area

Official notice

Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Summary: Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.
Safety risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the crankshaft and replace the engine, as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 2, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.