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Honda Africa Twin DCT Software May Stall Engine

NHTSA campaign 22V662000 · Reported Sep 1, 2022 · Honda (American Honda Motor Co.)

high How serious is it? About this label

An engine stall or loss of drive power can increase the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V662000
Reported to NHTSASep 1, 2022
ManufacturerHonda (American Honda Motor Co.)
Part affectedEngine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Vehicles covered2 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

American Honda is recalling certain CRF1100 Africa Twin motorcycles equipped with a dual-clutch transmission. A software error in the engine's control computer can disconnect internal communication between systems and release the clutch on its own, without the rider doing anything. When that happens, the engine can stall, or the motorcycle can lose the power it needs to keep moving forward under its own power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your motorcycle is included.
2. Contact Honda customer service at 1-866-784-1870 or your dealer to schedule the ECU software update.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V662000. More in how recalls work.

Affected vehicles (2)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Summary
Honda (American Honda Motor Co.) is recalling certain 2020-2021 CRF1100 Africa Twin motorcycles equipped with a dual-clutch transmission (DCT). A software error in the engine control unit (ECU), may disconnect the controller area network (CAN) communication and release the clutch, which can result in an engine stall or a loss of drive power.
Safety risk
An engine stall or a loss of drive power can increase the risk of a crash or injury.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact Honda customer service at 1-866-784-1870. Honda's number for this recall is KNB.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.