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BMW X5 driver seat back may have loose bolt

NHTSA campaign 22V942000 · Reported 2022-12-19 · BMW of North America, LLC

medium How serious is it? About this label

Moderate to serious — the car drives normally and the notice does not say to stop driving, but a loose seat back could fail to restrain the driver in a crash.

What's wrong, in plain English

On some 2023 BMW X5 models, one of the four bolts that holds the driver's seat back to the seat frame may not have been put in correctly at the factory. The seat back is what supports you when you sit, and it needs all four bolts to stay firmly in place. If it is loose, it may not hold you properly in a crash. A dealer will check the driver's seat back and install the bolt if it is missing.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your X5 is covered. 2. Call your BMW dealer or BMW customer service at 1-800-525-7417 to book the seat inspection. 3. Have the attachment bolt installed if needed — the repair is free.

Affected vehicles (1)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS:CRITICAL FASTENERS
Summary
BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.
Safety risk
A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.