BMW X5 second-row head restraints missing locking tabs
medium How serious is it? About this label
The risk shows up only in a crash, where a rear passenger could be hurt more than they otherwise would be; the notice does not tell owners to stop driving.
What's wrong, in plain English
The head restraints — the padded headrests — on the two outer second-row seats may have been built without locking tabs in the sleeves that hold them in position. Without those tabs, a headrest may not stay where it should and may not support a passenger's head properly in a crash. BMW says these vehicles do not meet the federal head restraint standard. A dealer will inspect the guide sleeves and replace them if necessary. Owner letters were mailed May 31, 2023.
What you should do
Affected vehicles (1)
Who to contact
BMW — official BMW recall lookup
Customer service: 1-800-525-7417
The bigger picture
- Why BMW seats get recalled: weak welds, loose bolts, head restraints · all 9 BMW recalls in this area
Official notice
- Component
- SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- Summary
- BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- Safety risk
- A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.