BMW X5, X7 Instrument Panel Airbag Deployment Issue
high How serious is it? About this label
Panel pieces striking occupants during airbag deployment, or an airbag that doesn't restrain an occupant properly, both increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V138000 |
|---|---|
| Reported to NHTSA | Feb 23, 2024 |
| Manufacturer | BMW of North America, LLC |
| Part affected | Structure:interior Panels:dashboard |
| Vehicles covered | 2 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2024 X5 and X7 models, the instrument panel may not have been built correctly. Because of this, the panel could come apart when the airbag deploys, or the airbag itself may not deploy properly. Either problem could mean pieces of the panel strike someone inside the vehicle, or that an occupant isn't restrained as intended by the airbag during a crash.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V138000. More in how recalls work.
Affected vehicles (2)
Who to contact
BMW — official BMW recall lookup
Customer service: 1-800-525-7417
The bigger picture
- BMW Structure Recalls Cover Loose Panels and Crash Protection Problems · all 11 BMW recalls in this area
Other BMW X5 recalls
- Jul 1, 2026BMW, Mini Integrated Brake System May Malfunctionhigh
- Sep 25, 2025BMW X5, X6, X7 Starter May Overheatcritical
- Oct 2, 2024BMW Brake System May Lose Power Assisthigh
- Sep 18, 2024BMW and MINI Brake System Weld May Failhigh
- Aug 13, 2024BMW X4, X5 Water Pump Connector May Shorthigh
- Aug 1, 2024BMW Starter Motor Overheating May Cause Engine Firecritical
Official notice
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Summary
- BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
- Safety risk
- Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.
- Remedy
- Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.