Ford Bronco Sport software may miss low battery charge

NHTSA campaign 24V683000 · Reported 2024-09-13 · Ford Motor Company

high How serious is it? About this label

Serious — a sudden loss of drive power or hazard lights can put you in a crash, so schedule the update soon rather than putting it off.

What's wrong, in plain English

The computers that manage your engine and electrical system may not notice when the 12-volt battery is running low. If the charge drops without being detected, things can stop working — including your hazard lights — or the vehicle can lose drive power while you are on the road. The fix is a free software update at the dealer. Important: if your vehicle already had the earlier repair for this same problem under recall 24V-267, it still needs this new fix.

What you should do

1. Check your VIN at nhtsa.gov/recalls, and check it again even if you already had the earlier 24V-267 repair. 2. Contact your Ford dealer or Ford customer service at 1-866-436-7332 (recall 24S60) to book the software update. 3. Have it done — there is no charge.

Affected vehicles (1)

2024 Ford Bronco Sport

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford transmission, driveshaft and wheel recalls: which ones are urgent? · all 55 Ford recalls in this area

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary: Ford Motor Company (Ford) is recalling certain 2024 Bronco Sport vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Safety risk: An undetected low battery charge can result in a loss of electrical accessories such as hazard lights, or cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the body control module and powertrain control module software, free of charge. Owner notification letters were mailed October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S60. Vehicles in this recall that were previously recalled for the same issue under 24V-267 will need to have the new remedy performed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.