Home › Mercedes-Benz › GLB 250 › 24V780000
Mercedes-Benz GLB Tires May Have Sidewall Damage
high How serious is it? About this label
A sudden loss of tire pressure can cause the driver to lose control of the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V780000 |
|---|---|
| Reported to NHTSA | Oct 18, 2024 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Tires:sidewall |
| Vehicles covered | 1 model/year combination, model years 2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Mercedes-Benz GLB 250, GLB 250 4MATIC, and GLB 35 4MATIC vehicles have right-side front and rear tires with damage to the sidewall, the tire's outer wall. This sidewall damage can cause the tire to suddenly lose air pressure.
What you should do
Contact a Mercedes-Benz dealer, or call MBUSA customer service at 1-800-367-6372, to have the tires inspected.
The inspection and any needed tire replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V780000. More in how recalls work.
Affected vehicles (1)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Tire Recalls Cover Mounting Errors, Labels, and Sidewall Damage · all 3 Mercedes-Benz recalls in this area
Other Mercedes-Benz GLB 250 recalls
- Jul 24, 2026Mercedes-Benz Door Lock Defect May Cause Rollawayhigh
Official notice
- Component
- TIRES:SIDEWALL
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 GLB 250, GLB 250 4MATIC, and GLB 35 4MATIC vehicles. The right-side front and rear tires may have sidewall damage, which can result in a sudden loss of tire pressure.
- Safety risk
- A sudden loss of tire pressure can result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100014.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.