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Jeep Grand Cherokee and Wagoneer gear display may vanish
medium How serious is it? About this label
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash. The notice does not tell owners to stop driving.
What's wrong, in plain English
Certain Jeep Grand Cherokee, Grand Cherokee L, Wagoneer and Wagoneer L vehicles have a software error that can stop the gear display from showing. That is the readout that tells you whether the vehicle is in park, reverse, neutral or drive. Without it, you cannot confirm the vehicle is actually in park before you step out, and it may move when you do not expect it or roll away on its own. Dealers reprogram the shifter software for free.
What you should do
2. Contact your Jeep dealer to schedule the free shifter module software update, or call Chrysler customer service at 800-853-1403.
3. Until it's fixed, set the parking brake every time you park and make sure the vehicle is fully stopped and in park before getting out.
Affected vehicles (6)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Why do Jeep clutches, transmissions and Park systems keep failing? · all 17 Jeep recalls in this area
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Safety risk
- A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.