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Hyundai Santa Fe Sport Front Coil Spring Fracture

NHTSA campaign 17V577000 · Reported Sep 20, 2017 · Hyundai Motor America

critical How serious is it? About this label

A punctured tire can cause the driver to lose control of the vehicle, sharply increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number17V577000
Reported to NHTSASep 20, 2017
ManufacturerHyundai Motor America
Part affectedSuspension:front:springs:coil Springs
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The front coil springs on these vehicles may not have been made correctly. Because of this, a spring can fracture, or break, while the vehicle is being driven under certain loads. A broken spring can puncture the tire, which can cause the driver to lose control of the vehicle and increase the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm if your vehicle is affected.
2. Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460, to schedule the repair.
3. Both front coil springs will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V577000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Santa FE Sport recalls

Official notice

Component
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Summary
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
Safety risk
If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.