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Mitsubishi Mirage airbags may shut off from vibrations

NHTSA campaign 17V686000 · Reported 2017-10-30 · Mitsubishi Motors North America, Inc.

high How serious is it? About this label

Serious — the airbags may not protect you in a crash, but the notice does not tell owners to stop driving, so you can keep driving while you schedule the free fix.

What's wrong, in plain English

In certain 2014-2018 Mirage cars, a sensor inside the airbag computer can be fooled by ordinary shaking — rough roads or a flat tire, for example. The computer mistakes that vibration for a broken sensor and switches the airbags off. If you then get into a crash, the airbags may not inflate at all. Mitsubishi dealers will load new software into the airbag computer so it no longer misreads normal bumps and jolts.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included. 2. Call a Mitsubishi dealer, or Mitsubishi customer service at 1-888-648-7820 (recall SR-17-006), to book an appointment. 3. Have the airbag software reprogrammed — the repair is free.

Affected vehicles (1)

Who to contact

Mitsubishiofficial Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
AIR BAGS
Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2018 Mirage vehicles. The internal acceleration sensor in the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) can misinterpret vibrations such as those from poor road conditions or a flat tire to be a sensor error thereby disabling the air bags from deploying in a crash.
Safety risk
Air bags that do not deploy as designed in a crash increase the risk of injury.
Remedy
MMNA will notify owners, and dealers will reprogram the SRS-ECU software, free of charge. The recall began on November 10, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-006.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.