Toyota Prius C Missing Airbag Warning Label

NHTSA campaign 18V176000 · Reported Mar 15, 2018 · Toyota Motor Engineering & Manufacturing

Without the correct label, occupants may not follow proper restraint guidelines, which increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V176000
Reported to NHTSA	Mar 15, 2018
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Equipment:other:labels
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Toyota Prius C vehicles sold in Puerto Rico may be missing a label that identifies the front passenger air bag and shows the recommended seating positions for children. Without this label attached to the vehicle, occupants may not have the information they need to know how to properly seat and restrain children, or to follow the correct guidance for that passenger seat.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Contact a dealer if you have questions, or call Toyota customer service at 1-888-270-9371. 3. Toyota will mail the replacement label to owners, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V176000. More in how recalls work.

Affected vehicles (1)

2018 Toyota Prius C

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Equipment Recalls Involving Incorrect or Fading Load Capacity Labels · all 16 Toyota recalls in this area

Other Toyota Prius C recalls

Jun 26, 2019Toyota Prius C DC-DC Converter May Cause Drive Lossmedium

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Prius C vehicles sold in Puerto Rico. The front passenger air bag and recommended child occupant seating positions label may not have been attached during assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: If the label is missing, occupants may not follow the proper restraint usage guidelines, increasing the risk of injury in the event of a crash.
Remedy: Toyota will notify owners and will mail the removable labels to all known owners of the subject vehicles, free of charge. The recall began on April 11, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0L.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.