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Toyota Prius C missing passenger airbag warning label

NHTSA campaign 18V176000 · Reported 2018-03-15 · Toyota Motor Engineering & Manufacturing

low How serious is it? About this label

If the label is missing, occupants may not follow the proper restraint usage guidelines, increasing the risk of injury in the event of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

A sticker is missing. On these Toyota Prius C cars sold in Puerto Rico, the factory did not attach the label that warns about the front passenger airbag and tells you where children should ride. Nothing on the car is broken — but without that label, someone may put a child in the front seat where the airbag could hurt them in a crash. Toyota will mail replacement stick-on labels to owners at no cost.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Prius C is on the list.
2. Contact Toyota customer service at 1-888-270-9371 about recall J0L if the labels have not arrived in the mail.
3. Apply the free replacement labels when you receive them.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Prius C vehicles sold in Puerto Rico. The front passenger air bag and recommended child occupant seating positions label may not have been attached during assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
If the label is missing, occupants may not follow the proper restraint usage guidelines, increasing the risk of injury in the event of a crash.
Remedy
Toyota will notify owners and will mail the removable labels to all known owners of the subject vehicles, free of charge. The recall began on April 11, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0L.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.