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BMW M5 Software Fault May Stop the Fuel Pump

NHTSA campaign 18V323000 · Reported May 16, 2018 · BMW of North America, LLC

high How serious is it? About this label

If the fuel pump stops, the vehicle will stall, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V323000
Reported to NHTSA	May 16, 2018
Manufacturer	BMW of North America, LLC
Part affected	Electrical System:software
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In certain driving conditions, a problem with the engine control unit's software may cause the fuel pump to stop working.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a BMW dealer to schedule the software update, or call BMW at 1-800-525-7417.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V323000. More in how recalls work.

Affected vehicles (1)

2018 BMW M5

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Electrical Recalls Involve Battery Fires and Starter Connection Problems · all 28 BMW recalls in this area

Other BMW M5 recalls

Sep 30, 2020BMW X3, X4 and M5 rearview camera image partly blockedmedium
Dec 11, 2019BMW M5 And M8 Transmission Wiring May Shorthigh
Sep 27, 2019BMW, Toyota Supra backup camera image can vanishhigh
Jul 3, 2019BMW Fuel Pump May Crack and Leak Fuelcritical
Jul 17, 2018BMW M5 Fuel Gauge May Show Incorrect Levelhigh

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: BMW of North America, LLC (BMW) is recalling certain 2018 BMW M5 vehicles. In certain driving conditions, the engine control unit software may cause the fuel pump to stop.
Safety risk: If the fuel pump stops, the vehicle will stall, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the engine control unit software, free of charge. The recall began on June 25, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.