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BMW X3 Lane Keep Assist Hands-Off Detection Flaw

NHTSA campaign 18V374000 · Reported Jun 6, 2018 · BMW of North America, LLC

high How serious is it? About this label

If the system can't tell when a driver's hands are off the wheel, it may not warn the driver as intended, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V374000
Reported to NHTSAJun 6, 2018
ManufacturerBMW of North America, LLC
Part affectedLane Departure: Lane Keep: Steering Assist
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some BMW X3 models with the Active Lane Keeping Assistant may have a steering wheel that isn't compatible with this system. Because of this mismatch, the system may fail to detect when the driver's hands are off the steering wheel.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a BMW dealer at 1-800-525-7417 to have the steering wheel inspected.
3. The repair, including replacement if needed, is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V374000. More in how recalls work.

Affected vehicles (2)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other BMW X3 recalls

All 40 X3 recalls

Official notice

Component
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.
Safety risk
If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.