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BMW G310 Motorcycles Side Stand Damage

NHTSA campaign 18V408000 · Reported Jun 15, 2018 · BMW of North America, LLC

high How serious is it? About this label

A damaged side stand or frame can let the motorcycle tip over on its own while parked, which increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V408000
Reported to NHTSA	Jun 15, 2018
Manufacturer	BMW of North America, LLC
Part affected	Structure:motorcycle:kickstand/center Stand
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some BMW G310R and G310GS motorcycles, repeated use and loading of the side stand can damage the stand itself as well as the motorcycle's frame over time. This kind of damage can cause the motorcycle to unexpectedly fall over while it is parked and not moving, which increases the chance that someone standing nearby could be injured by the falling bike.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your motorcycle is affected.
2. Contact a BMW dealer to schedule an inspection; you can also call BMW customer service at 1-800-525-7417.
3. The repair — a reinforcement plate and new side stand, or a frame replacement if needed — is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V408000. More in how recalls work.

Affected vehicles (2)

2018 BMW G310 GS
2018 BMW G310R

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Structure Recalls Cover Loose Panels and Crash Protection Problems · all 11 BMW recalls in this area

Other BMW G310R recalls

Aug 14, 2019BMW Motorcycles and Scooters: Brake Caliper Corrosion Riskhigh

Official notice

Component: STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Summary: BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
Safety risk: Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.