Lexus ES Knee Airbag May Be Installed Incorrectly
high How serious is it? About this label
A knee airbag that does not open properly in a crash increases the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V288000 |
|---|---|
| Reported to NHTSA | Apr 10, 2019 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | AIR Bags:knee Bolster |
| Vehicles covered | 1 model/year combination, model years 2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Toyota is recalling certain Lexus ES vehicles because the driver's knee airbag may have been installed incorrectly. This airbag is mounted to the lower part of the dashboard. The incorrect installation could affect how the knee airbag opens during a crash. If the airbag does not open properly when a crash happens, there is an increased risk of injury.
What you should do
2. Contact a Toyota dealer to arrange service. For questions, call Toyota customer service at 1-800-255-3987.
3. Have the dealer inspect the driver's knee airbag assembly and replace it if necessary. The inspection and any needed replacement are free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V288000. More in how recalls work.
Affected vehicles (1)
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
The bigger picture
- Lexus Air Bag Recalls: Passenger Sensors and Deployment Problems · all 5 Lexus recalls in this area
Other Lexus ES recalls
- Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Official notice
- Component
- AIR BAGS:KNEE BOLSTER
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.
- Safety risk
- In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.
- Remedy
- Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.