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Toyota, Lexus airbag sensor may block deployment
high How serious is it? About this label
An airbag that fails to deploy in a crash increases the risk of injury to the front passenger. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V865000 |
|---|---|
| Reported to NHTSA | Dec 20, 2023 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | AIR Bags:sensor:occupant Classification |
| Vehicles covered | 22 model/year combinations, model years 2020–2022 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Toyota and Lexus models, a short circuit can develop in the sensor that detects who is sitting in the front passenger seat, called the occupant classification sensor. If this happens, it can prevent the front passenger airbag from deploying in a crash.
What you should do
2. Contact your dealer to schedule the free inspection; call Toyota customer service at 1-800-331-4331.
3. Dealers will inspect the sensor and replace it if needed, at no cost.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V865000. More in how recalls work.
Affected vehicles (22)
Show all 22 vehicles
Who to contact
Lexus — official Lexus recall lookup
Customer service: 1-800-255-3987
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Lexus Air Bag Recalls: Passenger Sensors and Deployment Problems · all 5 Lexus recalls in this area
- Toyota Air Bag Recalls Involve Passenger Sensors and Deployment Problems · all 10 Toyota recalls in this area
Other Toyota Highlander recalls
- Mar 5, 2026Toyota Highlander second-row seat back may not lockhigh
- Dec 17, 2025Toyota Highlander Third-Row Seat Belt Anchor Defectmedium
- Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
- Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
- Jan 29, 2025Toyota And Lexus Steering Defect Disables Airbaghigh
- Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Official notice
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Safety risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.