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Toyota and Lexus front passenger airbag may not inflate

NHTSA campaign 23V865000 · Reported 2023-12-20 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

The car drives normally and the notice does not tell owners to park it, but an airbag that fails to inflate means a passenger is less protected in a crash, so get it checked.

What's wrong, in plain English

These Toyota and Lexus vehicles have a sensor in the front passenger seat that tells the airbag system whether someone is sitting there. A short circuit can develop inside that sensor. If it does, the front passenger airbag may not inflate during a crash, so whoever is riding in that seat could be hurt worse than they otherwise would be. The dealer will inspect the sensor and replace it if needed, free of charge. Owner letters are being mailed in stages.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Call your Toyota or Lexus dealer, or Toyota at 1-800-331-4331, referring to recall 23TB15/23TA15 for Toyota or 23LB03/23LA03 for Lexus.
3. Schedule the free inspection, and have the sensor replaced if the dealer finds it is needed.

Affected vehicles (22)

Show all 22 vehicles

Who to contact

Lexusofficial Lexus recall lookup

Customer service: 1-800-255-3987

Toyotaofficial Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Safety risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.