Hyundai Veloster driver's door may open in crash

NHTSA campaign 19V311000 · Reported 2019-04-17 · Hyundai Motor America

high How serious is it? About this label

Serious if you are in a side-impact crash — the notice does not tell owners to stop driving, so the car can be driven normally until it is fixed.

What's wrong, in plain English

On some 2019 Hyundai Veloster cars, the latch that holds the driver's door shut, along with its locking cable, can be damaged in a side-impact crash. If that happens, the driver's door can pop open during the crash instead of staying shut. A door that opens in a crash can let someone be thrown out of the car or leave them less protected. A dealer will replace the driver's door latch and the lower channel part at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Veloster is covered. 2. Contact your Hyundai dealer or Hyundai customer service at 1-855-371-9460 (recall 183) to schedule the work. 3. Have the door latch assembly replaced — it is free.

Affected vehicles (1)

2019 Hyundai Veloster

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai door and trunk latch recalls: are you affected? · all 3 Hyundai recalls in this area

Official notice

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: Hyundai Motor America (Hyundai) is recalling certain 2019 Veloster vehicles. In certain side impact crashes, the driver's door latch housing and locking cable can become damaged, allowing the driver's side door to open.
Safety risk: The door opening could result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the driver's side door latch assembly and lower channel, free of charge. The recall began June 17, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 183.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.