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BMW X3 and X4 front seatbacks may fold unexpectedly

NHTSA campaign 19V563000 · Reported 2019-07-31 · BMW of North America, LLC

high How serious is it? About this label

The seat is unlikely to hurt you during normal driving, but it could leave you badly protected in a crash; BMW has not told owners to stop driving, so use the car normally and schedule the repair.

What's wrong, in plain English

The metal frame inside the front seat backrests may have been welded badly at the factory. A weak weld can let the backrest suddenly flop forward or tip backward instead of staying upright. That matters most in a crash, when the seat is supposed to hold you in place and take some of the force. A backrest that folds leaves you less protected and more likely to be hurt. Dealers will replace the front seats at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is on the list.
2. Contact your BMW dealer for an appointment, or call BMW customer service at 1-800-525-7417.
3. Have both front seats replaced — parts and labor are free.

Affected vehicles (3)

Who to contact

BMWofficial BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS
Summary
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Safety risk
In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.
Remedy
BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.