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Ford Explorer, Lincoln Aviator gear shift, display fault
medium How serious is it? About this label
The notice says both conditions increase the risk of a crash — the vehicle could roll away unexpectedly, or the driver may not see warning alerts or the gear selected. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V575000 |
|---|---|
| Reported to NHTSA | Aug 5, 2019 |
| Manufacturer | Ford Motor Company |
| Part affected | Power Train:automatic Transmission:gear Position Indication (prndl) |
| Vehicles covered | 2 model/year combinations, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2020 Ford Explorer and Lincoln Aviator vehicles, a cover over the manual park release lever may be missing, so the lever could be moved by accident, allowing the vehicle to roll away. Some vehicles may also be left in a factory setting that turns off warning alerts and does not show which gear the transmission is in. Dealers will install the cover if missing and check for this setting.
What you should do
2. Contact a Ford dealer at 1-866-436-7332 to schedule an inspection.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V575000. More in how recalls work.
Affected vehicles (2)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area
- Lincoln transmission and axle recalls involving rollaway and lost power · all 12 Lincoln recalls in this area
Other Ford Explorer recalls
- Jul 21, 2026Ford Explorer, Lincoln Aviator Seats May Reclinemedium
- Jul 14, 2026Ford Explorer Roof Rail Covers May Detachhigh
- Jul 14, 2026Ford, Lincoln Second-Row Seats May Shift Unexpectedlyhigh
- Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
- Jun 9, 2026Ford Explorer Park System May Fail, Rollaway Riskhigh
- May 27, 2026Ford Explorer Engine May Fail Suddenlyhigh
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Summary
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
- Safety risk
- Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.