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Ford Explorer Park System May Fail, Rollaway Risk

NHTSA campaign 26V371000 · Reported Jun 9, 2026 · Ford Motor Company

high How serious is it? About this label

A parking system that doesn't work can let the vehicle roll away, which increases the risk of injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number26V371000
Reported to NHTSAJun 9, 2026
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Explorer vehicles equipped with a specific engine and transmission combination. The vehicle's powertrain computer may unexpectedly reset itself while the vehicle is being driven, and this can damage the parking system. If the parking system is damaged, the vehicle may not be able to shift into Park. A vehicle that can't be shifted into Park may roll away on its own if left unattended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. Dealers will inspect and replace park system components as necessary, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V371000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Summary
Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Safety risk
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy
Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.