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BMW X5 and X7 Steering Rack Can Break

NHTSA campaign 19V631000 · Reported Aug 28, 2019 · BMW of North America, LLC

high How serious is it? About this label

A loss of steering control increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V631000
Reported to NHTSA	Aug 28, 2019
Manufacturer	BMW of North America, LLC
Part affected	Steering:rack And Pinion:rack
Vehicles covered	2 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

BMW is recalling certain X5 and X7 SUVs because the steering rack's pinion teeth may break under load while driving. If the pinion teeth break, the driver can lose the ability to steer the vehicle. This loss of steering control can happen while the vehicle is in use, affecting the driver's ability to guide the car in the direction intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a BMW dealer, or call BMW customer service at 1-800-525-7417.
3. The steering rack replacement is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V631000. More in how recalls work.

Affected vehicles (2)

2020 BMW X5
2020 BMW X7

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Steering Recalls Involving Loose Connections and Unexpected Wheel Movement · all 10 BMW recalls in this area

Other BMW X5 recalls

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Sep 25, 2025BMW X5, X6, X7 Starter May Overheatcritical
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Aug 13, 2024BMW X4, X5 Water Pump Connector May Shorthigh
Aug 1, 2024BMW Starter Motor Overheating May Cause Engine Firecritical

All 42 X5 recalls

Official notice

Component: STEERING:RACK AND PINION:RACK
Summary: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Safety risk: A loss of steering control increases risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.