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Ford Explorer wiring can rub through and cause fire

NHTSA campaign 19V687000 · Reported 2019-09-30 · Ford Motor Company

critical How serious is it? About this label

Anything that can start a fire is serious, and while the notice does not tell owners to stop driving or park outside, this is one to get repaired as soon as you can.

What's wrong, in plain English

On certain 2020 Explorers with the 2.3L or 3.3L engine, a bundle of electrical wires may not have been tied down properly. It can rub against the spinning air conditioning pulley and wear through the wire insulation. If a bare wire then touches the main battery wire, it can short out and start a fire. A dealer will add a strap to hold the wiring safely in place, free of charge. The recall began October 21, 2019.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Explorer is covered. 2. Call your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 19S32), and book the appointment. 3. Have the tie strap installed — there is no charge.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Safety risk
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
Remedy
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.