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Ford Explorer and Lincoln Aviator may leak fuel

NHTSA campaign 19V859000 · Reported 2019-12-04 · Ford Motor Company

critical How serious is it? About this label

A fuel leak can lead to a fire, so if you smell gasoline stop driving and get help immediately; otherwise have the repair done as soon as possible.

What's wrong, in plain English

On certain 2020 Ford Explorer and Lincoln Aviator vehicles, a protective sleeve on one fuel line can rub against the plastic line that carries liquid fuel. Over time that rubbing wears a hole through the line and gasoline can leak out. Leaking fuel near anything hot or sparking can start a fire. The fix is simple: a dealer installs a longer protective sleeve over the liquid fuel line so the two parts no longer rub.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Call your Ford or Lincoln dealer, or Ford customer service at 1-866-436-7332, and reference recall 19S49.
3. Have the longer protective sleeve installed — the repair is free.

Affected vehicles (2)

2020 Ford Explorer
2020 Lincoln Aviator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford gasoline fuel system recalls: why fuel leaks keep repeating · all 22 Ford recalls in this area
Lincoln fuel leaks and stalling: what these recalls mean · all 6 Lincoln recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Safety risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.