Volkswagen Arteon brake booster rod may be installed wrong

NHTSA campaign 20V135000 · Reported 2020-03-06 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Anything that affects braking is serious; the notice does not tell owners to stop driving, but get this repaired quickly and leave extra stopping distance until it is done.

What's wrong, in plain English

A small rod inside the electronic brake booster — the part that helps your foot push the brakes — may have been installed incorrectly. It could take more force than normal to slow the car, or the rod could come loose from where it connects. Either way, Volkswagen says braking can be affected and the risk of a crash goes up. These cars also fail to meet the federal brake system standard. A dealer will correct the mounting or replace the booster.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included. 2. Call your Volkswagen dealer, or Volkswagen customer service at 1-800-893-5298, and reference recall 47P8. 3. The inspection, re-mounting, or booster replacement is free.

Affected vehicles (1)

2019 Volkswagen Arteon

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: SERVICE BRAKES
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Safety risk: An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began April 3, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47P8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.