VW Arteon Brake Booster Rod May Disconnect

NHTSA campaign 20V135000 · Reported Mar 6, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A brake problem like this can make it harder to stop the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V135000
Reported to NHTSA	Mar 6, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Service Brakes
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Arteon vehicles have an electronic brake booster with a pressure input rod that may not have been installed correctly. This can cause the brake pedal to need noticeably more force to activate the brakes, or in some cases the rod can come apart from the booster entirely. Either problem can affect how well the brakes respond when you press the pedal.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Volkswagen dealer, or call customer service at 1-800-893-5298.
3. The inspection and repair are free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V135000. More in how recalls work.

Affected vehicles (1)

2019 Volkswagen Arteon

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: SERVICE BRAKES
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Safety risk: An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began April 3, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47P8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.