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BMW X3 and X4: Airbag Panel Piece Risk

NHTSA campaign 20V152000 · Reported Mar 18, 2020 · BMW of North America, LLC

high How serious is it? About this label

Pieces breaking off the instrument panel during air bag deployment increases the risk of injury to occupants in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V152000
Reported to NHTSA	Mar 18, 2020
Manufacturer	BMW of North America, LLC
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	5 model/year combinations, model years 2018–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The casing around the instrument panel on these vehicles may not have been fastened tightly enough to the passenger air bag. If the air bag has to inflate during a crash, it could damage the instrument panel and cause small pieces to break off and strike the driver or passengers. Dealers will replace the instrument panel casing for free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact your dealer, or call BMW customer service at 1-800-525-7417. 3. The instrument panel casing replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V152000. More in how recalls work.

Affected vehicles (5)

2018 BMW X3
2019 BMW X3
2019 BMW X4
2020 BMW X3
2020 BMW X4

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Electrical Recalls Involve Battery Fires and Starter Connection Problems · all 28 BMW recalls in this area

Other BMW X3 recalls

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Apr 16, 2025BMW X3 Front Brake Discs Damaged in Transporthigh
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All 40 X3 recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Safety risk: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.