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Porsche Cayenne Turbo Fuel Line May Leak

NHTSA campaign 20V270000 · Reported May 13, 2020 · Porsche Cars North America, Inc.

high How serious is it? About this label

A fuel leak in the presence of an ignition source can increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V270000
Reported to NHTSA	May 13, 2020
Manufacturer	Porsche Cars North America, Inc.
Part affected	Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Vehicles covered	2 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The fuel line quick connector in the engine compartment may develop a leak. Because this is in the engine area, near possible sources of ignition, a leak here is a fire safety concern that needs to be fixed by replacing the fuel line and connector.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243 (recall number ALA4).
3. The repair (replacing the fuel line and quick connector) is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V270000. More in how recalls work.

Affected vehicles (2)

2019 Porsche Cayenne Turbo
2020 Porsche Cayenne Turbo

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche Fuel System Recalls Address Leaks and Fire Risks · all 4 Porsche recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2020 Cayenne Turbo and 2020 Cayenne Turbo Coupe, Turbo S Hybrid and Turbo S Hybrid Coupe vehicles. The fuel line quick connector located in the engine compartment may leak.
Safety risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel line and quick connector, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.