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Porsche Cayenne Turbo fuel line connector can leak gasoline

NHTSA campaign 20V270000 · Reported 2020-05-13 · Porsche Cars North America, Inc.

critical How serious is it? About this label

Serious — a leaking fuel line near an ignition source can cause a fire, so arrange the repair right away even though the notice does not tell you to park the car.

What's wrong, in plain English

A quick-connect fitting on a fuel line inside the engine compartment can leak gasoline. Fuel escaping onto hot engine parts or near any spark can start a fire. This affects Cayenne Turbo models, including the Turbo Coupe and the Turbo S Hybrid versions. Dealers will replace both the fuel line and the quick connector at no cost to you, and the recall began September 8, 2020.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Cayenne is affected. 2. Contact your Porsche dealer to have the fuel line and connector replaced, or call Porsche at 1-800-767-7243 (recall ALA4). 3. The replacement is free of charge.

Affected vehicles (2)

2019 Porsche Cayenne Turbo
2020 Porsche Cayenne Turbo

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche fuel leaks: which Macan, Cayenne and Panamera models are recalled? · all 3 Porsche recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2020 Cayenne Turbo and 2020 Cayenne Turbo Coupe, Turbo S Hybrid and Turbo S Hybrid Coupe vehicles. The fuel line quick connector located in the engine compartment may leak.
Safety risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel line and quick connector, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.