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Jeep Grand Cherokee Diesel EGR Cooler May Crack

NHTSA campaign 20V699000 · Reported Nov 12, 2020 · Chrysler (FCA US LLC)

critical How serious is it? About this label

Combustion inside the intake manifold can increase the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V699000
Reported to NHTSANov 12, 2020
ManufacturerChrysler (FCA US LLC)
Part affectedEngine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Jeep Grand Cherokee vehicles equipped with the 3.0L diesel engine, a part called the EGR cooler may develop a crack. If this happens, pre-heated coolant vapor can leak into the EGR system and combine with air flowing into the engine. This mixture may then combust inside the intake manifold.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact FCA (Chrysler) customer service at 1-800-853-1403 (recall W79) to arrange repair with a dealer.
3. The repair is free; replacement parts were not immediately available, and a follow-up notice was mailed once parts were ready.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V699000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Cherokee recalls

All 51 Grand Cherokee recalls

Official notice

Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Safety risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.