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Ford Explorer fuel tank may leak in crash, fire risk

NHTSA campaign 20V730000 · Reported 2020-11-24 · Ford Motor Company

critical How serious is it? About this label

Ford did not tell owners to stop driving or park outside, but a big fuel spill and fire after a crash is a severe outcome, so have the tank replaced as soon as you can.

What's wrong, in plain English

This covers 2020 Explorers with the 2.3-liter engine and the 19-gallon gas tank. A one-way valve where fuel enters the tank may not be fully welded to the tank. In a crash, that weak spot could open up and let a large amount of gasoline spill out, which can catch fire. You would not see or smell anything during normal driving. Dealers replace the whole fuel tank shell at no cost.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if your Explorer is on the list.
2. Call a Ford dealer or Ford customer service at 1-866-436-7332 and ask about recall 20S68.
3. Have the fuel tank shell replaced — the repair is free.

Affected vehicles (1)

Who to contact

Fordofficial Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
FUEL SYSTEM, GASOLINE:STORAGE
Summary
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Safety risk
An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
Remedy
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.