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Jeep Wagoneer Rearview Camera May Not Display

NHTSA campaign 21V00A000 · Reported Dec 21, 2021 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Not seeing the rearview camera image increases the risk of a crash while backing up. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V00A000
Reported to NHTSADec 21, 2021
ManufacturerChrysler (FCA US, LLC)
Part affectedBack Over Prevention:display Function
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some Jeep Wagoneer and Grand Wagoneer vehicles, a radio software problem may prevent the rearview camera image from appearing on the screen when you shift into reverse.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403, to have the radio software updated.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V00A000. More in how recalls work.

Affected vehicles (2)

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Jeep Grand Wagoneer recalls

All 16 Grand Wagoneer recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will reprogram the radio software, free of charge. All affected vehicles are still within dealership inventory and therefore no owner notification letters will be sent. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is YA1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.