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BMW X5, X6 and X7 Loose Steering Column Risk

NHTSA campaign 21V031000 · Reported Jan 29, 2021 · BMW of North America, LLC

high How serious is it? About this label

A steering column that comes loose can affect vehicle handling and control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V031000
Reported to NHTSAJan 29, 2021
ManufacturerBMW of North America, LLC
Part affectedSteering:column
Vehicles covered3 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain BMW X5, X6 and X7 vehicles may have a steering column problem. The connection joining the steering column shaft was not tightened to the correct specification when the vehicle was built, and it can come loose over time. A loose connection in the steering column can affect how the steering responds, making the vehicle harder to handle and control while driving.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact your BMW dealer, or call BMW customer service at 1-800-525-7417, to schedule an inspection.
3. Any needed repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V031000. More in how recalls work.

Affected vehicles (3)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X5 recalls

All 42 X5 recalls

Official notice

Component
STEERING:COLUMN
Summary
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.
Safety risk
A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.