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Ford F-350 Super Duty labels overstate safe payload capacity

NHTSA campaign 21V087000 · Reported 2021-02-18 · Ford Motor Company

medium How serious is it? About this label

An overloaded vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Certain 2020 Ford F-350 Super Duty trucks with the 6.7L diesel have stickers and paperwork that claim the truck can carry more weight than it really can. The tire and loading label, the safety certification label, and the truck camper loading document all list numbers that are too high. If you load the truck to the printed figure, you can go over its safe weight limit and overload it. Your dealer will replace the labels and document for free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck falls under campaign 21V087000.
2. Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 21S06), to schedule the label replacement.
3. Get the corrected labels and camper loading document installed — they cost you nothing.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating. These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation. If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.
Safety risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge. The recall began March 23, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.