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Ford F-350 Trucks Have Incorrect Weight Labels
low How serious is it? About this label
An overloaded vehicle can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V087000 |
|---|---|
| Reported to NHTSA | Feb 18, 2021 |
| Manufacturer | Ford Motor Company |
| Part affected | Equipment:other:labels |
| Vehicles covered | 1 model/year combination, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain 2020 Ford F-Super Duty F-350 trucks with a 6.7L diesel engine, single rear wheels, 4X4 Crew Cab, Long Box, and a 12,000 or 12,400 pound Gross Vehicle Weight Rating may have labels that overstate how much weight the truck can carry. The Tire and Loading Information label may show a payload capacity that is higher than it should be, and the Safety Certification label and Truck Camper Loading Documentation may also show weight figures that are too high.
What you should do
2. Contact Ford customer service at 1-866-436-7332.
3. Dealers will replace the affected labels and loading documents, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V087000. More in how recalls work.
Affected vehicles (1)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Equipment Recalls Cover Block Heaters, Cameras, and Labels · all 16 Ford recalls in this area
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Official notice
- Component
- EQUIPMENT:OTHER:LABELS
- Summary
- Ford Motor Company (Ford) is recalling certain 2020 F-Super Duty F350 vehicles equipped with a 6.7L diesel engine, single rear wheels (SRW), 4X4 Crew Cab, Long Box, and a 12k or 12.4k Gross Vehicle Weight Rating. These vehicles may display overstated payload capacity values on the Tire and Loading Information (TREAD) Label, overstated Accessory Reserve Capacity (ARC) values on the Safety Certification Label, and overstated weight values on the Truck Camper Loading Documentation. If the vehicle is loaded to the payload stated on the TREAD label, it may exceed the Gross Vehicle Weight Rating (GVWR) or Gross Axle Weight Rating (GAWR) and overload the vehicle.
- Safety risk
- An overloaded vehicle can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the Tire and Loading Information Label, Safety Certification Label, and the Truck Camper Loading Document (if applicable), free of charge. The recall began March 23, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S06.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.