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BMW backup camera may show partial or blank image

NHTSA campaign 21V096000 · Reported 2021-02-19 · BMW of North America, LLC

medium How serious is it? About this label

If the driver depends only on the camera image when backing up, the missing or reduced view can increase the risk of a crash or injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

BMW is recalling certain 2019-2021 cars and SUVs across many models because of a problem with the backup camera. When the driver shifts into reverse, a small part of the picture behind the vehicle may be hidden, or the screen may not light up at all. Because of this, the vehicles do not meet the federal safety rule for rear visibility. Dealers will check the backup camera software and update it if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a BMW dealer to have the camera software checked and updated; BMW customer service is 1-800-525-7417. 3. The repair is free.

Affected vehicles (24)

Show all 24 vehicles

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.