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Lincoln Aviator Backup Camera May Go Blank

NHTSA campaign 21V223000 · Reported Mar 30, 2021 · Ford Motor Company

medium How serious is it? About this label

Losing the backup camera image while reversing increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V223000
Reported to NHTSAMar 30, 2021
ManufacturerFord Motor Company
Part affectedBack Over Prevention:display Function
Vehicles covered2 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Lincoln Aviator vehicles have a module that processes video for the backup camera. In some cases, this module may not send the video feed to the display, so the backup camera image can disappear while you are trying to use it. Without that image, the required rear visibility system is not working the way it should, so drivers have less information about what's behind the vehicle while backing up.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Aviator is affected.
2. Contact a Ford/Lincoln dealer to schedule a software update; Ford customer service is at 1-866-436-7332.
3. The update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V223000. More in how recalls work.

Affected vehicles (2)

Who to contact

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Lincoln Aviator recalls

All 49 Aviator recalls

Official notice

Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Summary
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C09.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.