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Jeep Grand Cherokee Headlights Can Stop Working

NHTSA campaign 21V950000 · Reported Dec 9, 2021 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Headlights that don't work can make it harder to see and be seen, raising the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V950000
Reported to NHTSA	Dec 9, 2021
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Exterior Lighting:lighting Control Module:software
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some of these Jeep Grand Cherokee vehicles have a smart headlight control module. If a software update to that module does not finish properly, one or both of the vehicle's headlights can stop working entirely. Headlights that don't work reduce how well you can see the road ahead and how well other drivers can see your vehicle, which increases the chance of a crash for you or for people driving nearby.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403.
3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V950000. More in how recalls work.

Affected vehicles (1)

2021 Jeep Grand Cherokee

Who to contact

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Jeep Exterior Lighting Recalls Affect Headlights, Markers and Trailer Lights · all 10 Jeep recalls in this area

Other Jeep Grand Cherokee recalls

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Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh

All 51 Grand Cherokee recalls

Official notice

Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.