GM full-size SUVs: rear driveshaft may break

NHTSA campaign 22V036000 · Reported 2022-01-27 · General Motors, LLC

high How serious is it? About this label

Serious, because the vehicle can lose power suddenly and without warning while you are driving; the notice does not tell you to park it, but schedule the repair soon.

What's wrong, in plain English

The rear driveshaft is the spinning bar that carries power from the transmission back to the rear wheels. Inside some of these driveshafts, parts were not heat-treated correctly, which leaves them weaker than they should be. A weak driveshaft can break while you are driving, and when it does the vehicle suddenly stops pulling and loses drive power, possibly in traffic or at highway speed. Dealers replace the left and/or right rear driveshaft assembly.

What you should do

1. Look up your VIN at nhtsa.gov/recalls for recall 22V036000 (GM's number N212351030).
2. Call Chevrolet at 1-800-222-1020, Cadillac at 1-800-458-8006, or GMC at 1-800-462-8782 to book the driveshaft replacement.
3. The parts and labor are free of charge.

Affected vehicles (6)

2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Cadillac transmission recalls: locking wheels, lost power and fluid leaks · all 7 Cadillac recalls in this area
Chevrolet power train recalls: locking rear wheels and broken driveshafts · all 15 Chevrolet recalls in this area
GMC power train recalls: locking rear wheels and broken driveshafts · all 10 GMC recalls in this area

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Safety risk: Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.