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Lincoln Aviator Power Head Restraint Cushion May Detach

NHTSA campaign 22V247000 · Reported Apr 14, 2022 · Ford Motor Company

medium How serious is it? About this label

A head restraint cushion that comes loose can increase the risk of injury to the driver or front passenger during a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V247000
Reported to NHTSAApr 14, 2022
ManufacturerFord Motor Company
Part affectedSeats:front Assembly:head Restraint
Vehicles covered1 model/year combination, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some 2022 Lincoln Aviator vehicles, the power head restraint cushion on the front driver and passenger seats can come loose from the head restraint assembly. This can happen when the head restraint is adjusted all the way forward.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Ford dealer, or Ford customer service at 1-866-436-7332, to have the front driver and passenger head restraints replaced.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V247000. More in how recalls work.

Affected vehicles (1)

Who to contact

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Lincoln Aviator recalls

All 49 Aviator recalls

Official notice

Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Summary
Ford Motor Company (Ford) is recalling certain 2022 Lincoln Aviator vehicles. The front-row driver and passenger seat power head restraint cushion may detach from the head restraint assembly when adjusted to the full forward position.
Safety risk
A detached head restraint cushion can increase the risk of injury during a crash.
Remedy
Dealers will replace the front-row passenger and driver head restraints, free of charge. Interim owner notification letters to notify owners of the safety risk were mailed May 11, 2022. Owner notification letters were mailed July 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.