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Honda Gold Wing software error can stall engine

NHTSA campaign 22V449000 · Reported 2022-06-23 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Moderately serious, since the stall can happen while riding; Honda does not tell riders to stop using the motorcycle, but the software update should be done soon.

What's wrong, in plain English

Certain 2020-2022 Honda GL1800 Gold Wing motorcycles with manual transmissions have an error in the software that runs the engine computer. The spark timing is off, which can make the engine lose power and can cause it to stall. A motorcycle that stalls without warning, especially in traffic or mid-turn, puts the rider at risk of a crash. Your Honda dealer will reload the engine computer with corrected software at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your motorcycle is covered.
2. Call your Honda dealer, or American Honda customer service at 1-866-784-1870, to book the engine computer software update.
3. Have the update installed — it is free of charge.

Affected vehicles (3)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Summary
Honda (American Honda Motor Co) is recalling certain 2020-2022 GL1800 Gold Wing motorcycles equipped with manual transmissions. An ignition timing software error for the engine control unit (ECU) may reduce engine performance, which can result in an engine stall.
Safety risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed July 28, 2022. Owners may contact American Honda Motor Co customer service at 1-866-784-1870.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.