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Ford Explorer Parking Brake and Driveshaft Defect

NHTSA campaign 23V199000 · Reported Mar 24, 2023 · Ford Motor Company

high How serious is it? About this label

Without the parking brake applied, the vehicle could roll away if the driveshaft disconnects, and a disconnected driveshaft can also cause a loss of drive power. Either of these can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V199000
Reported to NHTSAMar 24, 2023
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:control Module (tcm/pcm/tecm)
Vehicles covered3 model/year combinations, model years 2020–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Explorer vehicles with a 2.3L RWD, 3.3L gas, 3.3L hybrid, or 3.0L ST engine. An earlier software update was supposed to add an automatic parking brake feature when the vehicle is shifted into park, but it did not. In addition, a bolt that holds the rear axle in place may crack, which can cause the driveshaft to disconnect from the vehicle.

What you should do

Check your VIN at nhtsa.gov/recalls to see if it's included.
Contact Ford customer service at 1-866-436-7332 (recall number 23S16).
Dealers will update the powertrain control module software, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V199000. More in how recalls work.

Affected vehicles (3)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Explorer recalls

All 68 Explorer recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Safety risk
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.