Home › Jeep › Grand Cherokee › 23V352000
Jeep Grand Cherokee Steering Shaft May Disconnect
high How serious is it? About this label
Losing the ability to steer increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V352000 |
|---|---|
| Reported to NHTSA | May 18, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Steering:column |
| Vehicles covered | 2 model/year combinations, model years 2021–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles because a part of the steering column, called the intermediate shaft, may not have been assembled correctly. If it was put together incorrectly, this shaft could come apart from its u-joint connection. When that happens, the driver could lose the ability to steer the vehicle as intended.
What you should do
2. Contact your dealer, or call FCA US customer service at 1-800-853-1403, to schedule an inspection.
3. If needed, the shaft and related parts will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V352000. More in how recalls work.
Affected vehicles (2)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Steering Recalls Include Shaft Failures and Pump Fire Risks · all 6 Jeep recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- STEERING:COLUMN
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
- Safety risk
- A loss of steering control increases the risk of a crash.
- Remedy
- Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.