Home › Jeep › Grand Cherokee › 23V411000
Jeep and RAM Diesel Engines May Stall
high How serious is it? About this label
An engine stall increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V411000 |
|---|---|
| Reported to NHTSA | Jun 8, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Engine And Engine Cooling |
| Vehicles covered | 5 model/year combinations, model years 2018–2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some Jeep Grand Cherokee and RAM 1500 trucks with 3.0L diesel engines, a sensor on the crankshaft may come apart. This can cause the engine to lose track of fuel injector and camshaft timing, which may make the engine stall.
What you should do
Contact your dealer, or call Chrysler customer service at 1-800-853-1403, to schedule the software update.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V411000. More in how recalls work.
Affected vehicles (5)
Who to contact
Jeep — official Jeep recall lookup
Customer service: 1-800-853-1403
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Jeep Engine Recalls Cover Stalling, EGR Problems and Fire Risks · all 6 Jeep recalls in this area
- What RAM Engine and Cooling Recalls Involve Stalling or Fire? · all 7 RAM recalls in this area
Other Jeep Grand Cherokee recalls
- Sep 1, 2026Jeep tire pressure warning system may miss low tiresmedium
- Sep 1, 2026Jeep Grand Cherokee Rear Coil Spring May Detachhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Aug 13, 2026Jeep Grand Cherokee and Grand Cherokee L Wipers May Failhigh
- Jun 30, 2026Jeep Grand Cherokee and Wagoneer gear display may not appearhigh
- May 21, 2026Jeep Grand Cherokee Side Air Bags May Deploy Latehigh
Official notice
- Component
- ENGINE AND ENGINE COOLING
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Safety risk
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.