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BMW X5, X6, X7 and XM Knee Airbags May Not Deploy

NHTSA campaign 23V471000 · Reported 2023-07-10 · BMW of North America, LLC

medium How serious is it? About this label

A knee air bag that does not deploy as intended increases the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

The knee airbag on the driver's side, the passenger's side, or both may not have been built correctly. Knee airbags sit low in the dashboard and are meant to open in a crash to keep your legs and lower body from being thrown forward. One that was not made properly may fail to open the way it should, so you could be hurt more badly in a crash. Dealers will replace the affected knee airbag free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls under recall 23V471000.
2. Call your BMW dealer, or BMW customer service at 1-800-525-7417, to schedule the airbag replacement.
3. Have the driver and/or passenger knee airbag replaced — the repair is free.

Affected vehicles (4)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:KNEE BOLSTER
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Safety risk
A knee air bag that does not deploy as intended increases the risk of injury.
Remedy
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.