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BMW X5, X6, X7, XM knee airbag may not deploy

NHTSA campaign 23V471000 · Reported Jul 10, 2023 · BMW of North America, LLC

medium How serious is it? About this label

A knee airbag that does not open as designed increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V471000
Reported to NHTSAJul 10, 2023
ManufacturerBMW of North America, LLC
Part affectedAIR Bags:knee Bolster
Vehicles covered4 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

BMW is recalling certain X5, X6, X7, Alpina XB7, and XM vehicles. The knee airbag on the driver's side, the passenger's side, or both may not have been built correctly. Because of that, the knee airbag may not open the way it is supposed to. Dealers will replace the affected knee airbag or airbags with new ones, at no cost to the owner. BMW has mailed notification letters to owners about this recall.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is covered. 2. Contact a BMW dealer to have the knee airbag replaced; BMW customer service is 1-800-525-7417. 3. The replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V471000. More in how recalls work.

Affected vehicles (4)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW X5 recalls

All 42 X5 recalls

Official notice

Component
AIR BAGS:KNEE BOLSTER
Summary
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Safety risk
A knee air bag that does not deploy as intended increases the risk of injury.
Remedy
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.