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Honda Accord and CR-V Hybrid Transmission May Fail

NHTSA campaign 23V588000 · Reported Aug 17, 2023 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A loss of drive power can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V588000
Reported to NHTSAAug 17, 2023
ManufacturerHonda (American Honda Motor Co.)
Part affectedPower Train:automatic Transmission:internal:cvt
Vehicles covered2 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Honda is recalling certain CR-V Hybrid and Accord Hybrid vehicles because the electronic transmission may have been manufactured improperly. This can result in a loss of drive power while the vehicle is being driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Honda dealer, or call Honda customer service at 1-888-234-2138.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V588000. More in how recalls work.

Affected vehicles (2)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Honda Accord Hybrid recalls

All 15 Accord Hybrid recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
Summary
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.